Rubassz Enterprisez instruments are manufactured under an ISO 13485 quality management system and individually inspected before shipping. We stand behind our workmanship against manufacturing defects.

What’s covered

Defects in materials and manufacturing under normal, intended use.

What’s not covered

Normal wear, misuse, improper sterilization, or modification of the instrument.

How to make a claim

Contact us with your order details and a description (and photos) of the issue. Our team will assess it and arrange a replacement or resolution.